Appreciative Inquiry (AI) Foundation Certificate           November 2012

Appreciative Inquiry is a collaborative, strength-based approach to both personal and organizational development.

The underlying assumption of appreciative inquiry is that people and organizations are full of assets, capabilities, resources, and strengths that can be located, affirmed, leveraged and encouraged.  

While AI is very effective in facilitating change at the individual and small group level, AI is particularly useful in complex environments and situations with culture transformation, restructuring, mergers, acquisitions, program formulation and evaluation, strategic planning and for relational processes such as management relationship, team building, conflict and capacity building.

Neuro-Linguistic Programming (NLP) Practitioner Certificate February 2013

Neuro-Linguistic Programming is a holistic, solution-focused approach to communication and personal development. NLP describes the fundamental dynamics between how we think (Neuro), how we communicate with and without words (Linguistic), as well as the patterns of our behavior and emotions (Programming).

NLP is generative, moving from the present towards the future to help you change the patterns of your thinking and behavior. It gives you a conscious choice over what you do, and the way you act, increasing your ability to reach your objectives.

greytogreen Facilitator Training February 2014

greytogreen supports organizations of all sizes in improving creativity, collaboration, and productivity. It is particularly effective within knowledge-intensive firms as well as any organization looking to encourage more flexible, agile work environments where everyone’s opinion is heard, and where employee-led initiatives are supported.

greytogreen can be used alone or as a catalyst to prepare for and improve the effectiveness of larger organizational development or change initiatives. Clients leverage this approach to:

- Bring teams together around a common set of goals, values, or vision

- Keep employees engaged in periods of change

- Improve collaboration within and across teams

greytogreen develops a participants' ability to consider alternative perspectives and co-create successful outcomes for themselves, their team and their organization.

It fosters authentic team dialogue and improve listening skills. It increases your self awareness and helps you gain a clearer sense of what truly motivates you.

greytogreen is based around two mutually reinforcing but independent one-day workshops -  greytogreen CHOICES & RESULTS and greytogreen PURE MOTIVATION - and a series of complimentary modules and learning tools including such as Tranformational Leadership, Bringing spirit to the Team and Resolving Team Challenges.

Dynamic Facilitation Training

March 2015

Dynamic Facilitation is a distinctive and powerful approach to group facilitation, that can help groups arrive together at creative, practical, and elegant solutions.

It's especially valuable when people face important, complex, strategic, or seemingly impossible-to-solve issues, when there is conflict, or when people seek to build teamwork or community. It’s a way to encourge ongoing dialogue, systems understandings, trust, wisdom, and to generate the spirit of involvement.

Dynamic Facilitation fosters shifts of heart and mind by following the natural flow of conversation and supporting group spontaneity. Sometimes these shifts take the form of new ideas; other times they bring a new sense of what the “real problem” is; and other times there is a change of heart.

The approach welcomes divergence as well as any convergences that occur naturally as part of the creative process.

Gamestorming Training

April 2015

Gamestorming is a holistic collaborative approach that - in our increasingly fast-moving business environment - makes it possible for individuals, teams, partners, and customers to participate in creative and design-oriented activities.

Whether it’s planning a meeting, generating ideas, understanding customers, creating prototypes, or making better decisions, It's a way for groups to “work better together.”

-- Overcome conflict and increase engagement with team-oriented games.

-- Improve collaboration and communication in cross-disciplinary teams with visual-thinking techniques.

-- Increase understanding by role-playing customer and user experiences.

-- Simulate and explore complex systems, interactions, and dynamics.

-- Identify a problem's root cause, and find the paths that point toward a solution.

-- Encourage either divergent (opening) or convergent (closing) thinking.  

Solution-Focused Thinking

Fall 2016 - Co-hosted a series of "Curious" lunches & workshops in Geneva, Swizerland.

Traditionally we approach problem solving by thoroughly analysing the problem before generating solutions. But what if we changed the focus of where we look: forwards, towards solutions, rather than backwards, by studying problems?

What if by focusing on strengths (rather than weaknesses) and on what’s going well (instead of what’s going wrong) we generate an extremely positive and pragmatic way of making progress?

Community Dialogue Training

February 2017

A community dialogue can be a strategic conversation with a few key people or a big gathering that involves many different people from a community. Facilitation approaches that support community dialogues and engage diverse audiences include:

- World Cafe: A simple, effective, and flexible format for hosting large group dialogue. It is particularly effective in surfacing the collective wisdom of large groups of diverse people.

- Storysharing: Storysharing is a process where individuals bring their personal experiences in response to a research question or theme. Through stories, knowledge can be shared and strengthened, by helping others to understand complex issues that exist in a person’s life and community.

- Focus Groups: A focus group, or focus group interview, is a qualitative research tool often used in social research. The

goal of a focus group is to gain insight and understanding about a topic by hearing from people in-depth.

Entrepreneurial skills in action

greytogreen and other professional development workshops

April - November 2019.   HRBP Action Learning Initiative with coaching. Served as a strategic sounding board for the development/design of a 1/2-day "Co-Development HR Team workshop" facilitated by internal staff. Individual “at-a-distance” coaching sessions followed to address professional challenges, offer additional resources, as well as an outside perspective.

October 2016, October 2017.   In support of the L³Alliance initiative for female managers and executives, facilitated greytogreen CHOICES & RESULTS  as a key element of the Leadership through Enhanced Communication and Creativity (LCC) program. The aim was to provide participants with the tools to increase their ability to manage change and get the best from their team during those times in a cohesive and holistic manner.

November 2016 - March 2017.   Designed and facilitated a competency development program for Human Resource Business Partners - "HRBP as an architect of change” - championing the role of HR as innovators, integrators, and capability builders. The program included two one-day workshops, one-to-one coaching sessions by phone, and a closing webinar. In July 2017 a follow-up “HRBP Coaching Passport” program was initiated.

April 2016 - September 2016.   Facilitated greytogreen CHOICES & RESULTS for executive managers, team leads and Human Resource Business Partners as a catalyst and foundation for an organizational culture change initiative. As part if the initiative I developed a webinar exploring leadership and change, as well as provided transition coaching for managers.  

April 2014, June 2014 and June 2015.   Facilitated both greytogreen CHOICES & RESULTS and PURE MOTIVATION workshops for working professionals and indivduals in transition. Participants learned to identify their "grey" auto-pilot reactions and move into "green" conscious action, revealing new opportunities previously obscured by established processes, ill-informed assumptions, personal rivalries, or organizational roadblocks.

Developmental coaching

From wide-ranging conversations with corporate executives, managers and team leads around professional development and relationship management issues, to in-depth discussions with individuals experiencing personal and career transition,

to addressing strained team dynamics and identifying root sources of conflict.

Over a large part of my professional career I have provided developmental coaching, both in informal and formal capacities. Learn more about the coaching services I offer. References are available upon request.

“I had chosen Naida to work with me because she is authentic and understands how to trigger a dialogue which brought me to more self awareness. As a result, I could translate my true competencies in a personalized yet professional way into my CV.  I have felt respected and energized every step of the way, and got a lot of positive feedback on the contents and presentation of my CV.  Thank you Naida."

A. McNamara, July 2016

“Naida's warm, positive energy is contagious! She's empowering, lucid, and shares great ideas. We have very much appreciated her support in moving foward our lives and highly recommend her as a coach and trainer."

Amy & Romain, March 2015

Business skills training

Facilitation services

American School of Grenoble - Grenoble

January - March 2019.   Facilitation of five workgroups supporting the development of stakeholder “Reflective Statements” as part of the CIS Preparatory Report for re-accreditation. Facilitation and report generation, as well as draft review was provided.

June 2017.   Facilitation of a half-day strategic planning working session with members of the ASG Board, and representation from faculty and staff. The aim was to provide an opportunity to review, synthesize and prioritize key initiatives.

March - June 2015.   In support of ASG's completion of the “Five Year Report on Progress and Planning" for the Council of International Schools, services throughout the project included process coaching (acting as a sounding board, identifying critical questions to ask, framing the issues, assisting in interpreting data), the identification of key stakeholder groups and the development/facilitation of five workgroup sessions.

For each 2-hour workgroup I helped define their related objectives, implemented the facilitation, and provided interpretation and reporting of the results. Various frameworks, tools and approaches were used.

Quai d’Orsay Language Center - Grenoble/Paris

October 2006 - August 2019.

Provided custom-designed sessions for IT Consultants, Project Managers, Executive Management, Human Resource, and Sales professionals. Support included one-to-one language training and facilitation of semi-intensive courses and small group workshops.

January 2014 - Present.

In collaboration with the Career Center, I support students entering into the workplace offering key document review and professional skills development programs. I've participated in internal initiatives (Career Boot Camp, Flash CV Reviews, Mock Interviews) and continue to develop and deliver customized workshops including - "Making it Real: Successful Interview Tips and Strategies," "Salary Negotiation," "Forward Thinking: Career Design Strategies" and "Building Your Career Confidence."

Offer additional workshops exploring wider subjects such as "Women at Work: Managing Your Career Readiness."

Grenoble Ecole de Management - Grenoble, Paris, Berlin/GISMA campuses

University lecturer

November 2015 - April 2018

Served as a part-time instructor delivering courses designed for Master level students in CITHEME (Centre International de Tourisme, Hôtellerie et Management des Événements). Courses featured lectures, class discussions and debates, videos, problem-based and/or project-organized assignments and case studies. Assessments included formal examinations, in-class individual or group work, and essays.

"International Marketing" (Fall 2016), "Leadership and Team Management" (Spring 2016), "Sustainable Tourism" (Spring 2016 & 2017), “Intercultural Management” (Fall 2015, 2016, 2017). "Event Management" (Spring 2016 - 2018) and "Heritage Management" (Spring 2017 & 2018 ).

IAE Savoie Mont-Blanc - Chambery

IAE Grenoble - Saint Martin d'Hères

September 2017 - Present.

PEDAGOGICAL APPROACH - incorporate problem-based or project-focused group assignments, as well as case studies; employ differentiated instruction, with a balanced mix of teaching styles in the classroom; providing a wide range of at-home assignments for continued learning (reading, videos, exercises); encourage student-centered learning and open debate while remaining respectful of varying perspectives and points of view.

2019 - 2020: Intercultural Management (15hrs) for MSc Marketing (Berlin) & MSc Fashion, Design and Luxury Management (Paris); Intercultural Business Skills (15hrs) for Bachelor in International Business (Grenoble); Talent Management (15hrs) for MSc Fashion, Design and Luxury Management (Grenoble & Paris); Management Effectiveness and Teams (24hrs) for Advanced Master in Biotechnology and Pharmaceutical Management (Paris); Organizational Management (96hrs) for École Supérieure de Commerce 2nd year (Grenoble); Social Entrepreneurship and Impact Investing (9hr module) for École Supérieure de Commerce 3rd year Specialization (Grenoble); HRBP at the Heart of Transformation (30hrs) for MSc International HR Management In the Digital Age (Grenoble).

Electives offered for 2nd-year École Supérieure de Commerce students - Art, Culture and Representation: Reflections of Self and Society;  The “Business” of NGOs and the Rise of Social Enterprises.    

Grenoble Ecole de Management - Lecturer

Grenoble, Paris, Berlin/GISMA campuses

Fall Semester 2016 & 2017.

Intercultural Management (24hrs) for students in Master 2 Le Quanti : Métiers des études Marketing and Masters 2 Ingénierie Marketing des Marques. The impact of cultural differences were explored in key activities (managing, communicating, decision-making); and in key situations (meetings, negotiations, presentations).

CIMPA - PLM Consulting & Services - Toulouse

May and June 2017.   Co-facilitated several two-day “New Way” Manager workshops whose objective was to empower managers and key staff in adopting a style of management to enable them to better design their strategic projects, and more proactively support themselves and their teams. Offered feedback on the program flow during the last phases of internal development, provided on-site logistical support and delivery.

October 2016.   Facilitated their Top 100 Managers two-day meeting. Designed interactive elements for Day Two including a BU Ateliers Actions & Commitments session (to encourage co-development and co-ownership of the strategies moving forward) and the Community “Best Practice” Working Session (cross-BU sharing of best practice, ideas, and experience).

The University of Law - Berlin/GISMA Campus (Spring Semester)

March 2018 - Present.

Serve as a visiting lecturer: Corporate Governance and Social Responsibility (36hrs) for MSc Corporate Financial Management;  Coaching & Mentoring (36hrs) for MSc Leadership and Human Resource Management. Courses feature lectures, class discussions, as well as case study analysis. Assessment includes group presentation and individual case analysis.

IAE Savoie Mont-Blanc - Annecy

March 2018 & February 2019

One-day workshop for Master Advanced Mechatronics students exploring the root of team dynamics and the varying degrees of collaboration, learn how to “lead from the middle,” increase “self” and "other" awareness, and discovering the important role of lleadership, ownership, and creating an "atmosphere of excellence."

BUSINESS SENSE TRAINING - facilitation, coaching, and business skills training

"The Sucessful Woman" L³Alliance conference - Paris

March 2019.   In conjunction with International Women's Day, co-facilitated two "Mastermind" roundtable sessions at "The Sucessful Woman" L³Alliance one-day conference for female managers, business owners, and executives. Focus of the sessions - "Bringing Clarity to My Life" and "Creating Change."